The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Eramart.my will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.
Please return your purchase to the following address:
Era Holidays Sdn Bhd
No. 6A, Jalan Enau 15, Taman Teratai
81300 Skudai, Johor Bahru, Johor
Please contact us at main@eramart.my or Whatsapp to +6011-63484038 if you have any questions or doubts.
Return & Refund Policy